"Location, decoration, comfortable bedroom, and Pina's attention to detail and customer orientation."
Vv from Switzerland
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"The little extras: a bowl of fruit, vin santo and cantucci available."
Deirdre from United Kingdom
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"Excellent property which is luxurious and well appointed."
Gary from United States
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"Pina is a true gem, nothing was too much trouble, and from the word go we were treated with such care and attention."
Hollie from United Kingdom
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"Lovely atmosphere, great hospitality, perfect location."
Ida T from United States
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Boutique hotel inside Lucca's historic walls with 6 individually designed rooms
Accommodations
Each of the 7 rooms is named after a famous woman from Lucca's history and includes air conditioning, a minibar, and a private bathroom with Acqua dell'Elba toiletries. The Deluxe King Room and Superior Queen Room offer workspaces, while the Deluxe Junior Suite provides separate seating areas. A floor-level Deluxe One-Bedroom Apartment - Annex is available for guests who prefer ground-floor access.
Dining & Hospitality
Breakfast includes a buffet of locally sourced produce plus made-to-order eggs and coffee. Guests can return in the evening to find complimentary honey rum, biscuits, and cakes in the shared lounge. A coffee house on site and room service (limited hours) provide additional options throughout the day.
Services & Safety
Concierge service arranges restaurant bookings, tour recommendations, and ZTL permit assistance for driving inside the historic center. Express check-in/check-out and luggage storage are offered alongside private check-in/check-out for added efficiency. Security measures include CCTV in common areas, fire extinguishers, and a safety deposit box in each room.
Location & Parking
The hotel is situated within the Renaissance walls of Lucca, a short walk from Piazza Napoleone and the Basilica of San Michele in Foro. Pisa International Airport is 37 km away, reachable by train from Lucca station (15 minutes on foot). Parking is available at Parcheggio Mazzini (15 minutes' walk) or via a 30-minute drop-off permit for the narrow streets near the hotel.
Guest Feedback Highlights
The hotel received a 10/10 rating from couples for its staff attentiveness, with Pina and Daniela specifically mentioned for going above and beyond. Guests highlighted the comfortable beds, powerful showers, and the quiet central location as reasons for their high scores. One traveler noted the property is 'better than the photos on the website portray' in a 10/10 review.
Highlights
Rooms: 6 rooms named after Lucca's historical women
Dining: Breakfast with made-to-order eggs and local produce
Service: Personal concierge for restaurant bookings & ZTL permits
Security: CCTV and safety deposit boxes in all rooms
Evening extras: Complimentary honey rum and cakes
Location: 5-minute walk to Piazza San Michele & Piazza Napoleone
Must-do experiences
Stroll the ancient city walls at sunset for stunning views.
Taste tortelli lucchese at Trattoria Da Leo for a local favorite.
Visit the Puccini Museum for a glimpse into the composer's life.
Explore the vibrant Mercato di Lucca for fresh local produce.
Admire the stunning frescoes at Cathedral of San Martino.
Select your room type
Lucca Heritage Retreat offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
2 persons
18 sq. feet
1 Double bed
Air conditioning
Heating
room details
Deluxe Junior Suite
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Superior King Room
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your Tuscany stay now!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Lucca Heritage Retreat offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.7/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Coffee shop
Fire extinguishers
Services
Room service
Laundry
Welcome drink
Dining
In-room breakfast
Packed lunches
Special diet menus
Business
Fax/Photocopying
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Lucca Heritage Retreat Location
15 Via Del Gallo, Lucca, 55100,
Explore Lucca
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Piazza dell' Anfiteatro
13 minutes' walk
A stunning oval-shaped piazza built on the ruins of an ancient Roman amphitheater, perfect for people-watching and local events.
Guinigi Tower
12 minutes' walk
An iconic medieval tower topped with ancient holm oaks, offering panoramic city views after a rewarding climb.
City Walls of Lucca
13 minutes' walk
Impressive 16th-century walls encircling Lucca, ideal for a scenic walk or bicycle ride with beautiful city views.
Basilica of San Frediano
12 minutes' walk
An exquisite Romanesque church renowned for its stunning mosaic facade and art-filled interior, located in the heart of Lucca.
Biking on City Walls
13 minutes' walk
Biking along the scenic 4 km path atop the city walls is an exhilarating experience, rentals available nearby.
Yoga Sessions in the Park
10 minutes' walk
Relaxing yoga sessions in the peaceful Baluardo Santa Croce Park, offering a serene escape amidst nature.
Caffe Tessieri
1 minute' walk
Charming cafe known for its delicious pastries and coffee, perfect for a quick morning bite or light lunch.
Da Ciacco
5 minutes' walk
A contemporary restaurant serving traditional Tuscan dishes with a modern twist, ideal for a cozy dinner.
Teatro del Giglio
10 minutes' walk
The premier theater in Lucca, hosting operas, concerts, and performances, offering a vibrant cultural experience.
Jazz Club Lucca
8 minutes' walk
An intimate venue with live jazz music every weekend, ideal for a relaxed evening out with friends or family.
Getting around Tuscany
City Centre
Lucca 4 min · 1000 ft
Airports
Galileo Galilei (PSA) 36 min · 14.8 mi
Peretola (FLR) 108 min · 44.4 mi
Train
Lucca Centrale Railway Station 6 min · 1700 ft
Bus
Bus stop 4 min · 1000 ft
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Property information and rules
Check-in
from 15:00-20:00
Check-out
from 08:00-10:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 16.0 per person.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Number of rooms:
7
Reviews and Ratings
Feedback about Lucca Heritage Retreat from previous guests about their experience.
Review score
Based on 314 verified reviews
9.6 /10
Perfect
99 %
Recommend
Breakfast
9.0/10
Cleanliness
9.8/10
Comfort
9.9/10
Facilities
9.7/10
Free WiFi
8.9/10
Location
9.9/10
Paid Wi-Fi
7.5/10
Staff
9.8/10
Value for money
9.4/10
Pros
Central location
Luxurious rooms
Enjoyable breakfast
Friendly staff
Cons
Basement room
Apartment relocation
Refund policy
Guest reviews
based on 478 reviews
9.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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